Invoice and purchase date
The manufacturer requires a valid invoice and the original purchase date.
Available with Kool-R Magnum purchased from Kvsche
Keep Kvsche in your corner.
Kvsche Care keeps your unit's important record together, watches key dates, provides priority acknowledgment, and manages eligible manufacturer follow-up through year five.
$89.99 CAD · One time · No subscription
Kvsche Care is not an extended warranty. Buying Care does not guarantee manufacturer coverage, repair, parts, or replacement.
Why the record matters
The record is what makes an eligible case possible.
Installation evidence
Required installation photos, unit condition, and warranty details stay ready.
Dealer-managed contact
Kvsche prepares an eligible submission and contacts the manufacturer for you.
How it works
Three calm steps, one point of contact.
- 01
Buy Care
Add it with an eligible Kool-R. Care is always optional and never preselected.
- 02
Complete the record
Use the registration form to share your unit and installation details. Kvsche reviews them against your purchase and follows up within one business day.
- 03
Contact Kvsche when needed
Kvsche starts from your existing Care record and tells you the next step.
The manufacturer pathway
One year of standard warranty. An eligible path after.
First year
The manufacturer's standard one-year warranty applies under its terms.
Conditional extended-warranty pathway
After the first-year warranty, the manufacturer has described a conditional dealer-managed extended-warranty program for eligible units under five years old.
Final decision
Extended-warranty enrollment is not automatic. The manufacturer decides eligibility, terms, available benefits, pricing, shipping, and customer costs.
Included
- Kvsche Care ID and unit record
- Purchase and installation information kept together
- Important-date reminders
- Priority Kvsche acknowledgment
- Eligible manufacturer coordination through the applicable five-year period
Not included
- Guaranteed manufacturer eligibility or approval
- Insurance or an extended warranty sold by Kvsche
- Guaranteed repair, parts, replacement, labor, freight, or reimbursement
Questions, answered plainly
Kvsche Care FAQ
Is Kvsche Care an extended warranty?
No. Kvsche Care is Kvsche's paid support, record-management, reminder, and manufacturer-coordination service. The manufacturer controls its warranty program and final decisions.
What do I receive after buying Care?
After verifying your Care purchase, Kvsche sends your Care ID and registration form link. We check your existing Shopify order and invoice, so you do not need to upload them again. The form collects details; it does not provide access to a private Care record.
Why should I add it now?
Starting the record now means important purchase and installation information is together before you need help.
Does Care guarantee a repair, part, or replacement?
No. Available manufacturer benefits, approval, pricing, shipping, and other customer costs depend on the manufacturer's current program and decision.
How quickly will Kvsche respond?
Kvsche will acknowledge a Care request within one Kvsche business day and tell you the next step. Resolution time depends on the issue and any manufacturer involvement.
Keep the next step clear
Add Care once. Keep Kvsche as your point of contact.
Kvsche Care is not an extended warranty. Buying Care does not guarantee manufacturer coverage, repair, parts, or replacement.